Talk to someone now about the water in your cellar or on your floors
Say it in plain words. Your call goes to an independent local provider who handles storm surge, flooded stone cellars, frozen pipes, and roof leaks in old houses across Newport, Aquidneck Island, and the East Bay.
- Say whether the water is salt water from the harbor or bay, rain, or from a pipe inside the house.
- Mention if the cellar has a stone or rubble wall and a dirt or brick floor.
- Say which floor is wet and whether a plaster ceiling is stained or sagging under it.
- Mention a slate roof, an ice dam at the eave, or a pipe that froze in an outside wall.
- Say whether the main shutoff is closed and whether the cellar still has power.
- Mention if the house is in the Newport Historic District, since exterior repairs there go through a review.
- Have the property address and a callback number handy, and say if the house sits empty for the winter.